WhatsApp lets you manage messages through the channel when it is included in the plan and correctly configured.
- Open WhatsApp and check the connection status.
- If offered, use Ligar WhatsApp (connect WhatsApp) or Continuar configuração (continue setup) and follow the provider's instructions.
- Review statuses under Mensagens recentes (recent messages). Nova mensagem (new message) starts a send when available.
- Review settings and templates before using automatic messages.
Connection, approved templates and provider limits can affect sending. A send status does not confirm that a message was read.